On January 4, 2025, I purchased two pairs of Skechers — one being the Air Cooled model — from an official store. I didn’t start wearing them immediately and began using them around the beginning of April. After roughly just 1.5 months of casual wear, I noticed a tear in the inner lining of one pair.
This kind of damage in such a short time is completely unacceptable, especially from a brand that markets itself as premium. Believing this was not normal wear and tear, I returned to the store to request a refund, repair, or exchange under warranty. The shoes were sent in for inspection, but I received an unfair rejection, claiming there was no manufacturer defect.
I paid ₺4500 for a product that clearly lacks the durability expected at this price point. The material quality is simply not up to standard, and the brand’s refusal to take responsibility has been incredibly disappointing.
I demand that Skechers reassess my case seriously and provide a fair resolution — either a replacement or full refund. Customers deserve better than being stuck with poorly made shoes and generic rejection responses.
I bought two pairs of Skechers sneakers—one for summer, one for winter—on January 19, 2024, directly from a Skechers store. I was told both pairs came with a 2-year warranty. Despite wearing the shoes only during their respective seasons, the inner heel lining on both pairs became severely worn and ...
I bought a pair of Skechers shoes and was honestly expecting durability and comfort based on all the positive feedback I had heard. Unfortunately, within just 2 months, the shoes began to wear out visibly, especially around the mesh areas, despite the fact that I never even washed them. I paid ₺250...
I bought a pair of Skechers shoes in November, but since the weather hadn’t warmed up yet, I barely had the chance to wear them. Despite wearing them only a handful of times, the shoes have already started tearing apart—and the damage is getting worse with each passing day. It’s incredibly frustrat...
I purchased a pair of Skechers shoes on 02/02/2025, and on Monday, 19/05/2025, I noticed a crack on the sole. When I took the shoe off to inspect it more closely, I saw that it was also torn on the inside and the inner sole had started to fall apart. I had only worn these shoes for four months, just...
I purchased a pair of Skechers shoes from Deichmann’s online store on 10.02.2025, paying ₺4,599.99. Unfortunately, in less than two months, the heel area ripped apart significantly, as can be clearly seen in the attached photo. I returned the shoes to Deichmann and explained the issue, only to recei...
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