I purchased a pair of Skechers shoes on 02/02/2025, and on Monday, 19/05/2025, I noticed a crack on the sole. When I took the shoe off to inspect it more closely, I saw that it was also torn on the inside and the inner sole had started to fall apart. I had only worn these shoes for four months, just twice a week, and I don't work in any physically demanding job. Considering I paid ₺6,199, I was genuinely shocked at how poorly the shoes held up under such light use. Without wasting any time, I went to the Skechers store on 20/05/2025 to report the issue and requested a replacement. The staff told me they couldn’t do anything and would need to send the shoes for inspection. Even the store employee initiating the inspection process agreed that this kind of wear in four months wasn’t normal, saying, “You’re right, I would also request a replacement.” However, on 27/05/2025, I received an SMS from the store stating, “Dear customer, no manufacturing defect was found in your product reviewed under request number 15-1924. Unfortunately, we are unable to fulfill your request.” According to Skechers, it's apparently normal for a ₺6,199 shoe to crack, tear, and fall apart in just four months. I only asked for a replacement—not even a refund—yet I was left to deal with the issue alone. I kindly request the necessary action to be taken.
On January 19, 2024, I bought a pair of Skechers shoes. After wearing them about five times over a month, I noticed the inner lining was torn. I took them back to the store and requested an inspection, but they were returned to me, citing "customer damage." I spent 5,000 lira on these shoes, and now...
On January 4, 2025, I purchased two pairs of Skechers — one being the Air Cooled model — from an official store. I didn’t start wearing them immediately and began using them around the beginning of April. After roughly just 1.5 months of casual wear, I noticed a tear in the inner lining of one pair....
I purchased a pair of Skechers shoes from Deichmann’s online store on 10.02.2025, paying ₺4,599.99. Unfortunately, in less than two months, the heel area ripped apart significantly, as can be clearly seen in the attached photo. I returned the shoes to Deichmann and explained the issue, only to recei...
In March 2025, I purchased a pair of Skechers GO Walk Max Cushion sneakers from the Izmir Hilltown store for ₺6,000. I bought them for daily use at my job with a cargo company. Before buying, I specifically asked the store staff whether the shoes would hold up under active, everyday use. The salespe...
I purchased a pair of Skechers GO Run shoes for around ₺3249 and wore them for approximately 4 months under normal daily conditions. Out of nowhere, I started to notice cracking along the sides and a tear at the heel area. These issues clearly point to material failure rather than user misuse. Hopi...
Comments