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Gönül is not satisfied with the result

I Bought Skechers Shoes and the Sides Split in Months—Refused Warranty Support

I Bought Skechers Shoes and the Sides Split in Months—Refused Warranty Support
I Bought Skechers Shoes and the Sides Split in Months—Refused Warranty Support
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Gönül
Skechers
April 07, 2025 2:11 am
6

I purchased a pair of Skechers shoes in late December 2024, expecting durability and comfort, but within less than a year, the sides of the shoes started to split open. I wore them only occasionally for 5–6 months, and still, the material gave out far too quickly for such a well-known brand.

I took the shoes back to the Skechers store where I bought them, and they sent them for inspection. A week later, the shoes were returned with the response that the issue was not manufacturing-related. This is unacceptable. I chose Skechers for their advertised reliability and build quality, and this experience completely contradicts that image.

Meanwhile, my Nike shoes have lasted over 5 years without such issues. I demand Skechers take responsibility and either replace the shoes or issue a refund. Your customer service needs to stand behind your product.

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