Needing a skincare set for a special occasion, I recently ordered one from Aesop's website and chose express shipping. I assumed everything was good after getting a confirmation email following the order placement. Two days later, well past the estimated delivery date, I received another email claim...
Although I have been a devoted Aesop customer for years, I am seriously reevaluating ever buying from them with my recent encounter with their customer service. I got damaged goods and contacted customer support right away, providing a thorough description together with three clear images of the dam...
I bought Aesop’s Resurrection Aromatique Hand Wash in the 500ml pump bottle, anticipating a high-quality experience, but the packaging was quite disappointing. The pump functioned well initially, but once the bottle reached the halfway mark, it began to dispense inconsistently and ultimately stopped...