I bought a pair of sports shoes with the code 124933 bklv/GO Walk Workout Walke from the Skechers store in Çanakkale. After wearing them a few times, the heel parts (inner soles) started to detach and open up. The shoes are unusable and causing blisters on my feet. The product I purchased was supposed to be the best, most durable, and most comfortable shoe at the Skechers store. It was also the most expensive one on display. When I went to the store to explain the situation, they examined the product and rejected my request for an exchange without providing any explanation. Support Form number: 2-11126, Support Request Date: 17/05/2023, Invoice No: 2-r-7-213106. I am deeply disappointed. It is evident that the product is defective, and it is unreasonable to ask for proof. It's incomprehensible how such a flaw can be deemed unacceptable. The authorities must contact me immediately and either replace the product with a suitable one or provide a refund. A reputable brand should stand behind its products and not cause consumer dissatisfaction. I will continue to voice my complaints through all necessary channels until this issue is resolved.
I purchased a pair of Skechers shoes from the Marmara Park Beylikdüzü store on October 3, 2023. To my dismay, after only nine months of normal wear, the shoes have developed noticeable openings on the front and tears on the inside. When I returned to the store to seek a resolution, I was shockingly ...
On April 16, 2023, I paid 2300 TL for new season shoes at the Skechers store in Bursa/Korupark. I specifically asked if there would be any cracking on the front, and they assured me that if there were any problems, I could return them. A one-year warranty was even mentioned. I'd only worn the shoes ...
Olka Spor Malz., which has a branch in İstinye Park shopping mall, on 15.08.2023. tic.a.ş. I bought the Go Run consistent-anahita model and type sneakers with code 128280bkpr from the Skechers store of the company, trusting the brand. The left heel of my shoe, which I only wore at the gym, was worn ...
I purchased a new-season shoe from Skechers, and on the 10th day of wearing it, the heel handle broke off. I've never experienced such poor shoe quality in my life. To address this issue, I submitted a refund request through the store, but Skechers reviewed and rejected it. Considering the high pric...
The product I bought with Skechers GO run trail brand was deformed and dismantled on the inner sides of both pairs within a month, although I used the product very carefully and meticulously, the product became like this. My exchange request to Skechers is not accepted. It's called user error. I hav...
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