Skechers Does Not Return Expensive And Poor Quality Shoes

57

I purchased a new-season shoe from Skechers, and on the 10th day of wearing it, the heel handle broke off. I've never experienced such poor shoe quality in my life. To address this issue, I submitted a refund request through the store, but Skechers reviewed and rejected it. Considering the high price I paid for these shoes, it's extremely disappointing that a pair worth 3,200 TL (approximately 120 USD) doesn't even match the quality of shoes worth just a few hundred liras. Product Name: Black - White Men's Running Shoes. Model: 220328 BKW-GO run elevate - hemisphere. This experience has left me frustrated with Skechers' product quality and their response to customer concerns. It's disheartening to invest in a high-priced item only to receive such subpar quality and customer service.

September 20, 2023 10:54 AM (14 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center

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