Only 11 Months Old Skechers Suffered an Inexplicable Tear

83

My product, only 11 months old, suffered an inexplicable tear on both sides, resembling a cut from a knife. The company insisted it wasn't a production error, but after consulting several cobblers and shoe repair experts, they unanimously confirmed it as a clear manufacturing flaw. I've worn the shoes a mere ten to fifteen times during regular walks, making the premature and unexplained damage all the more frustrating. Despite the compelling evidence presented, the company refuses to acknowledge the issue as a production defect, leaving me disappointed and questioning the quality of their products.

December 8, 2023 3:04 PM

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center

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