Siemens Coffee Machine Heater and Noise Issues

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Sabiha
November 27, 2023 3:04 am
24

I bought a fancy coffee machine five months ago, but then the heating part broke, so I had to send it in to get fixed. Even though they fixed the heating element, another issue came up. The machine is making weird noises even when it's turned off, and surprisingly, the machine body keeps getting hot by itself for hours after being turned off. This problem didn't exist before the first service.

After asking for more help and sending the machine back to the service center, they returned it to me without making any changes. The problem is still there, and I'm not happy with the service I received. I specifically asked for a replacement during the initial service, but my request was ignored. I have Siemens appliances in my house because I trust the brand. But, this incident really messed up my confidence. If my machine isn't replaced, I'm ready to tell everyone about my bad experience and try everything I can to solve this problem.

November 27, 2023 10:08 am (7 hours after complaint)
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