I bought a coffee maker called Siemens EQ900 from Media Markt. They claimed it would give me a barista-level experience. But then, the nightmare started when the coffee began to come out lukewarm. After being at the service center for two weeks, the machine came back, but then it started burning the coffee. The new employees didn't do any better, and not being able to sell coffee for weeks really hurt my business. Even though Siemens promised to give me a refund, the issue is still not resolved. This not only means that the value of my purchase has gone down, but it also makes me frustrated with Siemens' lack of commitment.
I purchased my Siemens EQ300 coffee machine two years ago, and just three months after buying it, it started leaking water. I sent it in under warranty, requested a replacement, but my request was denied, and the device was repaired instead. Now, it’s leaking again—this time from the bottom of the w...
I bought a fancy coffee machine five months ago, but then the heating part broke, so I had to send it in to get fixed. Even though they fixed the heating element, another issue came up. The machine is making weird noises even when it's turned off, and surprisingly, the machine body keeps getting hot...
I purchased the Siemens EQ500 automatic coffee machine on December 1, 2024. The product was delivered and installed on December 3, 2024. However, issues started appearing as early as December 4. First, the machine dispenses milk-based coffees lukewarm, almost cold. Second, if there is less than 500 ...
I bought a Siemens EQ500 coffee machine, and it has been a constant headache. The grinder malfunctioned, and I’ve sent it to service twice, where they supposedly fixed it, but now it’s back in the service center again. This makes it the third time the machine has needed repairs. According to the law...
Comments