ShortMax started a subscription without consent and charged me, how can I get a refund?

If ShortMax started a subscription without your consent and charged you;

• Check the App Store (iOS) or Google Play (Android) → Subscriptions to see if ShortMax is active
• Cancel the subscription immediately from the app store to stop future charges
• Take screenshots showing the unexpected subscription and charge

Ask them to;

• Explain how the subscription was activated without your approval
• Cancel the subscription on their side and disable auto-renewal
• Refund the unauthorized charge in full

If the problem persists;

• Keep all receipts, screenshots, and cancellation proof and file a complaint on Xolvie to seek a refund and prevent further unauthorized billing