I started a paid Shortmax subscription on April 13th, 2026. Although I have been paying regularly, I am not able to use the service at all and cannot benefit from any of the features that I am being charged for. For almost a month, I have been trying to cancel my Shortmax subscription, but there is no visible cancel option anywhere in my account or settings. Because of this, I am stuck in a paid subscription that I cannot use and cannot terminate through normal means. Since I am paying for a service that I cannot use and also cannot cancel due to the missing cancel option, I kindly request that my Shortmax subscription be cancelled immediately and that I receive a full refund for the period during which I was unable to use the service.
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I did not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac...
I have a Shortmax streaming subscription that I requested to cancel by email on April 4, 2026, from my account associated with the email address akraus***@hotmail.com. When I log in, the system shows that I do not have an active subscription, yet I continue to be charged. Despite my cancellation req...
I have been charged since March 5, 2026, for a total of $114.00. I am being charged every week $19.99 each time. I tried to cancel ShortMax via email on March 19, 2026, but the charges have continued. I have contacted my credit card company and attempted to block the charges, but they are still bei...
I am a Shortmaxx user and requested the cancellation of my subscription on 24 March 2026. Despite this clear request, Shortmaxx has continued to charge me 19.99 weekly for the weeks in March and April, and I have not received any proper response regarding the cancellation. After noticing that I was ...
I had an active subscription with Shortmax, which I cancelled in April 2026. Despite this cancellation, Shortmax still charged me in April 2026, and the payment was taken from my Commerce bank account, which caused my account to become overdrawn. After noticing the unexpected charge and the resultin...
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