I am filing this complaint against Shortmax Innovation because I am being charged for a service that I never subscribed to, and the charges are continuing despite a previous promise that they would stop. On my account, I was first charged 12.99 every week starting on 03/07/26. Then, as of 03/22/26, the weekly amount increased to 19.99 without my consent. In total, approximately 44 dollars have been taken from my account so far. At no point did I knowingly sign up for any subscription or authorize these recurring payments. I contacted Shortmax Innovation about these unauthorized charges and received an email stating that I would no longer be charged. However, even after this confirmation, the charges have continued, which is very frustrating and unacceptable. I request an immediate cancellation of any subscription or service linked to my details and a full refund of all amounts charged to me without my consent. I also expect written confirmation that the subscription has been cancelled and that no further charges will be made to my account.
I am filing a complaint about Shortmax Innovations due to multiple unauthorized charges made to my Capital One credit card after I had already canceled their service. I signed up expecting a one-time charge of $15.99, but instead I have been billed repeatedly without my consent. On my Capital One cr...
I have been experiencing ongoing billing problems with my ShortMax Innovations subscription, despite having cancelled it correctly. For about the past two months I have been charged multiple times in a week, every week, for a subscription that I no longer wish to use. Each charge is for $19.99 USD, ...
I am writing to report unauthorized charges made by ShortMax on my bank card and to request an immediate resolution. In the last two weeks, two payments were taken from my card without my consent. The first charge was on 03/07/2026 for $12.79, and the second charge was on 03/14/2026 for $19.99. I di...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
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