I’m trying to confirm my order on the Sephora app, but I keep getting an error message saying, "Verify your information." However, when I click to verify, nothing changes, and I can’t complete my purchase.
I also noticed that the issue seems to happen only when I try to add my promotional item. If I remove the promo product, the order goes through fine. Why can’t I claim the promo item I’m eligible for?
Sephora, fix this now! I want to complete my purchase with the promotion included, as advertised. How can I get my order to process correctly? Please provide a solution!
While trying to add my address in the Sephora mobile app, I keep receiving a “wording adress” error message, which prevents me from completing my order. I entered my address information fully and correctly, yet the system still blocks me. I had previously placed orders to this same address without a...
Every time I try to place an order through the Sephora app, I keep getting the same frustrating message: “A technical error occurred. Please try again.” I’ve tried multiple times on different days, but nothing changes. To troubleshoot, I uninstalled and reinstalled the app, restarted my phone, clea...
I have been trying to shop through the Sephora app, but I keep running into the same frustrating problem with the address section. Every time I correctly enter my address, the app gives an error message saying it’s invalid. No matter how many times I try, it keeps rejecting my information. This isn’...
I have been trying for a week to place an order on both the Sephora mobile app and website, but whenever I add items to my cart and enter my delivery details, I repeatedly receive the message “Invalid number, please correct” even though I am entering my phone number correctly. This error prevents me...
I’ve tried every possible method to place an order on Sephora’s online store, from using different devices, switching to the app, adding different products, and even trying a different credit card, but I keep encountering a system error at the payment stage. I’ve been facing this issue since yesterd...
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