Every time I try to place an order through the Sephora app, I keep getting the same frustrating message: “A technical error occurred. Please try again.” I’ve tried multiple times on different days, but nothing changes.
To troubleshoot, I uninstalled and reinstalled the app, restarted my phone, cleared the cache—none of it worked. The issue persists, and it’s preventing me from making any purchases. I wanted to take advantage of ongoing deals and new product launches, but this error is making the app completely unusable.
This has been happening for far too long with zero communication or fix from Sephora’s side. I expect much better from a major global beauty brand. Sephora, please resolve this technical glitch immediately. Your loyal customers deserve a functional app experience.
I’ve tried every possible method to place an order on Sephora’s online store, from using different devices, switching to the app, adding different products, and even trying a different credit card, but I keep encountering a system error at the payment stage. I’ve been facing this issue since yesterd...
I’m writing to report a frustrating issue I’m having with a Sephora discount code I received. According to the information provided, the code is valid until April 3rd. However, today is March 30th, and the system is already saying that the code has expired—which is simply not true. I have never use...
I have been trying for a week to place an order on both the Sephora mobile app and website, but whenever I add items to my cart and enter my delivery details, I repeatedly receive the message “Invalid number, please correct” even though I am entering my phone number correctly. This error prevents me...
I’m trying to confirm my order on the Sephora app, but I keep getting an error message saying, "Verify your information." However, when I click to verify, nothing changes, and I can’t complete my purchase. I also noticed that the issue seems to happen only when I try to add my promotional item. If ...
I've made several purchases from the Sephora online store, and I even have a Gold membership. However, I've never experienced anything like this before. When placing an order through the Sephora app, there was initially an issue during the order payment phase due to a glitch in their system, causing...
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