Sephora App Discount Not Applied on First Order

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Ecrin
November 08, 2024 9:52 pm
18

I attempted to place my first online order through the Sephora app, expecting the promised ₺150 discount for purchases over ₺500 as advertised. However, the discount was not applied during checkout, and there was no information about a discount code or additional steps required.

I request clarification regarding this issue and the proper application of the discount. If a code or specific instructions are necessary, please provide them. I also expect the promised discount to be applied to my purchase, as this was a key incentive for shopping through the app.

I urge Sephora to address this matter promptly and ensure the advertised discount is honored for first-time users.

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