I’m writing to report a frustrating issue I’m having with a Sephora discount code I received. According to the information provided, the code is valid until April 3rd. However, today is March 30th, and the system is already saying that the code has expired—which is simply not true.
I have never used this code before, and it clearly should still be active. I was planning to place an order before it expires, but now I can’t even apply the code at checkout. This is incredibly disappointing and makes me feel cheated out of a promotion I was promised.
Sephora, please resolve this issue immediately. Either reactivate the code or issue me a new one with the same value. I shouldn’t be penalized for a technical glitch on your side. I am a regular customer, and this kind of experience really hurts my trust in your platform.
On March 11, 2025, I received an SMS from Sephora with a 20% discount code valid for all products. However, when I tried to apply the code at checkout, I kept getting an error message stating that the code was invalid. I attempted to use the code multiple times, but it still didn’t work. The expira...
I've made several purchases from the Sephora online store, and I even have a Gold membership. However, I've never experienced anything like this before. When placing an order through the Sephora app, there was initially an issue during the order payment phase due to a glitch in their system, causing...
Every time I try to place an order through the Sephora app, I keep getting the same frustrating message: “A technical error occurred. Please try again.” I’ve tried multiple times on different days, but nothing changes. To troubleshoot, I uninstalled and reinstalled the app, restarted my phone, clea...
On December 24th and 25th, I participated in a game through the Sephora app and won a gift code. The code was delivered to me via email, and I attempted to apply it to a basket of items that met the campaign's conditions. However, the code gave an error message and I was unable to use it. I contacte...
I placed a ₺610 order through the Sephora app as a first-time customer and tried to use the Appozel150 promo code, which was supposed to apply to orders over ₺500. However, the app kept saying the code was invalid, even though I met all the conditions. This was my first order, and I specifically ch...
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