5
Deniz is very satisfied with the result
Resolved

Samsung UE50TU8000UXTK TV Panel Issue After Warranty Ends

Deniz
August 29, 2023 7:38 am
28

In 2020, I bought a UE50TU8000UXTK model television. Its warranty will be up in December 2022. Only 7 days ago, the television began shutting down and turning on by itself. I had it inspected by technical service, who discovered a panel malfunction. Surprisingly, they demanded 9,500 tl for the replacement, which was far more than the cost of the TV. When I inquired about the cause of the panel failure, they informed me that it is a common problem in these devices, frequently occurring after the warranty has expired. It's disheartening that a company as well-known as Samsung produces products with such persistent flaws. This is a truly tragic situation. Samsung, once a trusted brand, now feels like a bad decision. A replacement fee of 9,500 tl is outrageous and unjustifiable.

August 27, 2023 1:13 pm
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