Our Samsung 50TU8000 model television, which we purchased in 2020, has completely failed. When the service team arrived, they informed us that the panels needed to be replaced and that the service would cost a whopping 6,850 tl. I went with Samsung because I was familiar with the brand and had previously used other models that I liked. However, having such a serious problem with this television in such a short period of time was truly shocking. When I looked into the issue further, I discovered that many others had complained about the same model and issue, confirming that the problem was inherent in the product. We never mishandled the television in any way that could have resulted in this problem. This situation gives me the impression that I've been duped. I request that Samsung accept responsibility for resolving the TV's malfunction and assist us.
In 2020, I bought a UE50TU8000UXTK model television. Its warranty will be up in December 2022. Only 7 days ago, the television began shutting down and...
We purchased a Samsung 50TU8000 model TV in 2021, and before a year had passed, the right side of the screen began to darken. Due to this issue, we created a service request and sent it in for repair, but it was returned without any action being taken. At the time, we didn’t pay much attention and c...
Guess it was November 2020, I bought a 50-inch Samsung TU8000 TV. It suddenly shut down and won't turn back on just two months after the guarantee ran out. The service team told me that the problem is with the panel, which is a frequent issue with this type. They said that fixing it would cost about...
My Samsung 58TU7000 television, purchased on 12.08.2021, spontaneously lost its display without any apparent reason and entered a cycle of turning off and on. Researching the issue, I discovered this is a chronic malfunction in these models, with these televisions breaking down in this way within 3-...
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