ReelShort Subscription Still Billing After My Account Was Deleted

I have a weekly subscription with ReelShort, but I accidentally deleted my account and since then I have not been able to watch any episodes or even manage my payments. My subscription is still being charged, and I currently cannot cancel it through the app or access my account at all. My user ID is 831898950. I have been unable to use my subscription since 29 June 2026 and I can see that there is a pending transaction for my ReelShort weekly subscription on my card, but I receive no response when I try to contact customer support. I request that my weekly subscription be cancelled immediately, all future charges stopped, and, if possible, recent charges for the period in which I could not access my account be refunded.