My reservation (D010197298) was changed without my consent to a different company and a lower-quality vehicle with a high deposit, despite specifically choosing a provider within the airport. This is completely unacceptable. Discovercars.com misled me with the initial booking details, only to switch...
I booked a rental car through the Discovery app from Thrifty at Stuttgart Airport, but when I arrived at the Thrifty counter, they refused to give me the car, claiming that my Turkish driver’s license was not valid. I spent over an hour trying to reach Discovery’s customer service, and when I final...
I attempted to rent a car in Lesvos (Midilli) through Discover Cars, using reservation number D009737168. However, when I reached the payment page, my transaction was declined three times. Despite this, my credit card was still charged, even though no booking was confirmed. Not only was I unable to...
On January 30, 2024, I had a car rental reservation with Discover Cars (D009497910). However, due to a delayed shuttle service (which the company was responsible for) and damage to our luggage at the airport, we arrived late to pick up the car. As a result, we were denied the vehicle and forced to m...
I booked a rental car through DiscoverCars.com with Keddy by Europcar for use in the Netherlands and Belgium. However, when I arrived at Europcar’s Brussels Charleroi Airport office, I was told that the Skoda Kamiq I had reserved was unavailable, and they had no other cars in the same segment. They...
I tried to rent a car through DiscoverCars.com, but my payment was declined on the checkout page, meaning my reservation was never completed. However, despite not having an active booking, they still charged me a pre-authorization fee. There is no valid reservation, yet my money was taken without r...
I rented a car from Street Car at Skopje Airport through Discover Cars, paying in advance for full coverage and rental fees. However, when I arrived, they couldn’t find my reservation and instead of the 7-seater I booked, they gave me a 5-seater. The next evening, they finally brought an old, worn-...
I booked a rental car through DiscoverCars for my trip to Macedonia, agreeing to pay €55 + €60 as per the initial deal. However, when I arrived in Skopje, the rental company refused to release the car unless I purchased a €240 insurance plan. They claimed they couldn’t block the deposit on my card,...
We planned a trip to Lesbos Island and booked a rental car through DiscoverCars.com. However, during the visa-on-arrival process, we encountered an issue that prevented us from traveling with our family. Since we could no longer go, we tried to cancel or at least reschedule our car rental before the...
As someone who has rented cars in the Balkans three times before, I am well aware of potential risks. In my fourth rental, since my usual company had no available cars, I booked a 7-day fully insured rental through DiscoverCars.com, selecting Hertz at Pristina Airport, Kosovo for pickup and return. ...