Refund Delayed for Chunky Sole Trainers Returned 2 Months Ago

I requested a refund for my Chunky Sole Trainers after they became severely damaged just two months after purchase. Following your instructions, I returned the item via Aras Kargo on September 5, 2024, and the package was confirmed delivered to your location on September 6 at 5:59 PM. Despite this, it has now been two months, and I still have not received my refund.

This delay has significantly damaged my trust in your company. Your customer support is inaccessible, and the AI assistant on your platform provides no real help. I demand an immediate update on my case and a prompt refund for my return.

Return ID: 4002051641
Order ID: 20200434715