On October 26, 2024, I ordered a pair of UGG boots online for pickup at the Bursa Korupark store. It’s been several days, yet I still haven’t received any update, and there’s absolutely no customer service to assist me. When I asked the store about the order, I was rudely dismissed with a simple, “We don’t have it,” as if I hadn’t paid for the item.
I feel completely disregarded and frustrated by the lack of support from both the store and the brand. I expect timely updates and proper assistance, not to be treated poorly for simply wanting my purchased item. I urge UGG to address this issue and provide a resolution, whether it’s delivering my order or offering a refund.
I placed an online order with Pull & Bear on October 19, 2024, for in-store pickup. It has now been 11 days, and the order status still shows as “in transit” with no indication of its exact location or status. I find it highly frustrating and unacceptable that an order could take so long without eve...
In the order I placed on the Pull & Bear website on December 10, 2024, the delivery time seemed to be 2-4 days. However, the lack of updates regarding the shipment status has been frustrating. Today is December 21st and my order still appears to be on the way. Despite multiple follow-ups, no concret...
On September 21, 2025, I placed an online order through the Pull & Bear website (Order No: 20185353644) for a pair of sweatpants totaling 2,380 TL. The estimated delivery date was September 24, but even after a full week, my order never arrived. For several days, the order status showed as “out for...
I bought boots from Pull and Bear online on January 19th. The boots were too big, and I returned them on February 9th because they were not my size. I paid for the boots with a Gift Card. Although 23 days have passed since my return approval, the refund has not been reflected in my Gift Card balance...
I placed an order for a gift coat for my girlfriend from Pull and Bear on June 19, 2023, with order number 20162221287. It has been almost a month now, and there has been no communication from anyone regarding the status of my order. The system keeps giving me vague responses, postponing the deliver...
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