I bought a brand-new Profilo frost-free fridge from Media Market six years ago. Even though it ran for three days, our fridge never got any cooler. Today, a repairman came and looked at it. He found that the gas-filled pipes inside the body of the fridge were cracked, which caused all of the gas to leak out and make it unable to cool. When we asked what we should do next, the technician told us straight out that there was no way to fix the pipes because they were inside the body. He suggested that we buy a new refrigerator. I'm very upset and feel ripped off that my Profilo refrigerator, which has been in the same place since I bought it and has never been moved, is having such a problem. Over the past three days, many food items have gone bad and been thrown away. I want the company to send me a new refrigerator, or else I will take legal action.
Our refrigerator from the brand Profilo is not cooling and has broken down. All our medicines, food, and drinks inside were spoiled. We had the same issue a few weeks ago—when the technician came, they said the device had switched to demo mode. Everything we had at the time went straight to the tras...
My Profilo brand refrigerator does not cool even though I have had it for 1.5 years. I called the authorized service, and they said the gas is out, there is no gas leak, but it will not be covered under warranty. This explanation does not make sense, as a properly functioning refrigerator should not...
As an earthquake survivor living in Hatay, our household appliances were unfortunately damaged due to the disaster. After finally getting back on our feet, my mother and I purchased a 600-liter refrigerator from Profilo via Media Markt in June 2024. Before even completing its second month, the fridg...
For the past three months, I've been dealing with strange noises coming from the fridge I purchased. Fed up, I reached out to customer service for assistance. The technicians who came determined there was a gas leak due to a manufacturing defect and that the motor was malfunctioning. They assured me...
I regret ever buying a Profilo refrigerator. Since last year, it's been giving us trouble all the time. Technicians have come and gone many times to try to fix the device, but nothing seems to work. What did they say? Blame us because we asked for a new fridge because the one they sold us was broken...
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