My Profilo brand refrigerator does not cool even though I have had it for 1.5 years. I called the authorized service, and they said the gas is out, there is no gas leak, but it will not be covered under warranty. This explanation does not make sense, as a properly functioning refrigerator should not lose gas without a leak. I have always used the refrigerator according to the manufacturer’s instructions and have never encountered a similar issue with other brands. Unless there is a gas leak, no refrigerator should run out of gas in 1.5 years. If this is a common issue with Profilo refrigerators, it raises concerns about the product’s durability and quality. I request that the refrigerator be repaired or replaced with a new one free of charge.
I bought a brand-new Profilo frost-free fridge from Media Market six years ago. Even though it ran for three days, our fridge never got any cooler. Today, a repairman came and looked at it. He found that the gas-filled pipes inside the body of the fridge were cracked, which caused all of the gas to ...
I purchased a Beko Arçelik refrigerator and used it for 5 years before it developed a gas leak. After nearly 2 months of back-and-forth and frustration, they finally approved a replacement. At the time, I was told that gas leak-related issues were covered for 10 years, even outside the standard warr...
My Vestel V10711537 bzd gt SN653EVMK- (NFK640 ex A++ ion) refrigerator stopped cooling on March 15, 2025. I waited 12 days while two different service teams inspected it. Both verbally told me the issue was a gas leak. First, they emptied the gas and replaced a part, then replaced the motor—even tho...
Despite the fact that my Profilo refrigerator is still covered by its manufacturer's warranty, rust has begun to form around the door and edges. Following the submission of a service request, a representative stated that the door could be replaced and sent photos to the center for approval. However,...
I bought the Franke 3-tray ice purchase series fridge for the last 1.5 years, and the freezer side on the upper right is leaking water and freezing up. My family and I bought these fridges and we are all experiencing the same issue repeatedly. Despite calling the repair service multiple times, they ...
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