Popeyes order mistake

I am a regular customer who frequently orders the Maxi XL Menu from Popeyes. For a long time, I have been experiencing serious issues with portion size, especially at your Mardin Mardian AVM location. First of all, I am satisfied with the staff’s attitude and politeness, and I am not complaining abo...

On December 10, 2025, at around 5:02 PM, I placed an order through Yemeksepeti from Popeyes in Gazi Neighborhood, Ankara, and selected the Super Deal menu. I paid an additional fee to upgrade the fries in the menu, but despite this, the fries were delivered in a small size. After noticing this issu...

On the evening of December 14, 2025, I placed an order through Yemeksepeti from the Popeyes square mall location for a Popeyes XL sandwich meal. In the order notes, I clearly stated that I am allergic to mayonnaise and specifically asked for the sandwich without mayonnaise. Despite this, the burger ...

On November 2, 2025, I placed an order from Popeyes and all the ingredients I specifically asked to be removed from my burger were still included. In addition, the nuggets were missing, and the fries were ice-cold. Despite clearly noting these details in my order, they were ignored. I frequently exp...

I waited 20 minutes to receive my order at Popeyes located in Fethiye Erasta Mall. I was told that there was no garlic mayonnaise or Chipotle sauce. There was no friendliness or concern for customer satisfaction at all. The 20-piece nugget menu I received had no flavor whatsoever—it was just plain c...

I ordered food from Popeyes, which is a well-known brand, so I thought I would get a good dinner. But when my order came, there was no chicken in it at all. I really couldn't believe it. How can a dinner containing chicken not have chicken in it? I paid for my dinner, but I was still hungry and furi...

On October 4, 2025, I placed order #10565919186 through Trendyol Yemek from the Popeyes Samsun Kale branch. Although my order included the “Müthiş 4’lü” menu and a kids’ meal, I only received one hamburger, one fries, and a toy. I immediately contacted Trendyol Yemek regarding the missing items and ...

On 06/09/2025, we placed an order from the Popeyes Atlantis branch through Yemek Sepeti. Although we ordered at 18:26, by 20:23 the status still showed “Preparing.” During this time, we contacted Yemek Sepeti customer service and were told that the restaurant had been warned and the order would be e...

I used to enjoy eating Popeyes, but today's order was a complete disappointment. I placed an order through Yemeksepeti, choosing the Popchicken and paying extra for a Popeyes XL sandwich. Despite the additional cost, the sandwich only had chicken in it—none of the usual ingredients were included. Th...

I ordered a ₺400 menu from Popeyes. They sent me 2 nuggets instead of 8. They didn't include any of my sauces. No napkins or straws. They didn't produce any products that matched the recipe. They sent me stale potatoes when they should have been spicy. It's a shame. I can say it was the worst food e...

On August 1st, I ordered a Poppy Sandwich from Popeyes, but instead of the usual chicken, there was only a single nugget inside the sandwich. When I complained, they said this is how it’s served now. This response was both surprising and frustrating, as I expected at least the product to match its d...

I placed my order at 21:49. It's now 23:50, and I'm writing this complaint about my Popeyes order through Yemeksepeti. It’s been 2 hours—no food, no refund, and no one responsible to talk to. There’s no one to contact, no money, no food. My order was incomplete, incorrect, and they sent a 3-liter bo...

Today, I had a frustrating experience at a Popeyes branch. When I placed my order at the counter, a male staff member confirmed my items, including extra sauces. After waiting, I found only ketchup and mayo with my order, so I returned to the counter. The female employee claimed that extra sauces ha...

In my recent Popeyes order (Order #5249***34), two hamburgers were missing. The delivery driver saw the issue but advised me to contact live support. I reached out through live chat, and they assured me someone from the company would call to resolve the matter. However, it’s now 22:30, and I’ve rece...

I ordered from Popeyes for a rare lunch with my mom, but the meal arrived missing items. We placed the order around 12:45 pm, a time when I wouldn’t expect extreme rush or errors. The missing items were disappointing and frustrating, especially since it should be a straightforward task—just putting ...

I recently ordered from Popeyes through TrendyolGo, and once again, I’m facing issues with my order, but this time it was truly unacceptable. My order arrived with every item missing or reduced from what I paid for. Instead of the complete menu I ordered, I received half portions: only one burger in...

I have faced repeated issues with my last three orders from Popeyes in Kuşadası, where key items like fries and onion rings are missing. Previously, minor items like sauces would be forgotten, but I didn’t make a big deal out of it. However, this has become a consistent problem, and it’s unacceptabl...

We placed an order for a 2-person meal from Popeyes, expecting 18 chicken pieces, but only 9 arrived. If we count the tiny crumbs, it adds up to 14 pieces, but that's far from what was promised. Additionally, the order included 3 hamburgers, but all of them were undercooked and unsafe to eat. If the...

On October 19, 2024, I placed an order through Getir from Popeyes for 4 Maxi XL meals, 12 onion rings, and 2 one-liter beverages. However, my order was a complete disappointment. Only 1 Maxi XL burger arrived, and it was half-sized. The other burgers appeared spoiled and were tiny, nowhere near the ...

I went to Popeyes in Alikahya, Kocaeli, for dinner with my family, and the experience was beyond frustrating. No matter what, they couldn’t get our order right. I had to go back and forth to the counter multiple times just to get the correct sauces, utensils, and tissues. Even after all that, the pl...

I placed an order from Popeyes, and while my burger was hot and the meat was cooked well, the nuggets were a complete disappointment—they were raw. I chose the shoestring fries, but what I received was a mix of random, leftover fries. For the price we pay, is this really the quality we should expect...

I can overlook the fact that my order arrived cold after 2 hours, but everything I received was wrong. There were no sauces, the packaging was terrible, and none of the extras I paid for were included. I requested a refund and even offered to return the food, but no one came to collect it. This expe...

We ordered chicken from the Popeyes Balatçık branch, and it turned out to be spoiled. We noticed the bad smell and taste after taking a bite. There was a child at home who swallowed the first bite before we realized, and my friend T**** also swallowed his first bite. My other friend and I vomited du...