Popeyes Order Complaint Over Stale Food

3

On 17 October at 21:38, I placed an order for a chicken burger menu from the Popeyes branch in Primeall AVM Sivas via Tıkla Gelsin. When my order arrived, I noticed that the products were completely stale and had clearly been waiting for a long time. The chicken pieces had started to become stringy, and the fries were ice cold and had a rubber-like texture, making them impossible to eat. I do not find it acceptable in terms of hygiene and quality that such a product is sent to a customer. Because the food was stale and inedible, I had to throw it away, and the ₺360 I paid online was wasted. Due to this negative experience, I request a refund of the amount I paid or a compensatory solution, and I also ask that the relevant branch be inspected so that similar issues do not occur again.

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