Today, I ordered the Popeyes 1× Yemeksepeti Special Economix Menu, which included a chicken burger and a medium fries, through Yemeksepeti.
The food arrived ice cold. I immediately contacted Yemeksepeti through the app, but instead of helping me, they simply wrote something along the lines of “feedback will be forwarded to Popeyes.” I then asked either for my order to be resent or for a refund, but they did not help me in any way. While I continued writing to explain the situation, they abruptly ended the conversation, almost as if they had closed it in my face.
I am extremely dissatisfied with this experience, and I will not be using Yemeksepeti again.
I placed an order with Popeyes, but the food arrived cold and undercooked. When I contacted them, they promised to issue a refund but treated me disrespectfully during the process. Even worse, Yemek Sepeti, the platform I used to place the order, did nothing to address the issue. It has been severa...
I decided to use the Yemeksepeti app to place an order from Popeyes. Even though the app says my order was delivered 5 hours ago, I still haven't gotten anything. I was angry, so I checked the app again, but it still said 'delivered.' I called customer service hoping to get an answer that made sense...
On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My order was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u...
At 11:55 AM, I placed a ₺461 order at the Popeyes Maltepe store through Yemeksepeti. This order, which I planned for lunch, is still showing as “preparing” even though it was supposedly collected an hour ago, and I have not received any notification about it. When I try to cancel the order, the syst...
I placed my order at 21:49. It's now 23:50, and I'm writing this complaint about my Popeyes order through Yemeksepeti. It’s been 2 hours—no food, no refund, and no one responsible to talk to. There’s no one to contact, no money, no food. My order was incomplete, incorrect, and they sent a 3-liter bo...
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