Popeyes Forgot Items From Two Takeout Orders and Ignored Customer Calls
On 16/10/2026 I purchased two menus from Popeyes Elazığ Park23 AVM as takeaway. I ordered at the counter and paid 730 TL for these menus. When I arrived home and opened the bags, I saw that for both menus they had only put the burgers and drinks, and the rest of the products included in the menus were missing. After noticing the missing items, I tried to reach the branch by phone but I could not get through because the phones were not answered. I was therefore unable to get any support or explanation about the incomplete order. I request that the missing products in my order be provided or an appropriate refund be made for the incomplete service I received, and that this issue be resolved as soon as possible.
Hello, We have received the feedback you shared with us. Thank you for your comments and evaluations. In line with the importance we place on customer satisfaction, your feedback has been taken into consideration. You have been notified about the matter via email. Thank you for your understanding and for contacting us. Sincerely, Popeyes Customer Service
