Due to a confirmation message and automatic code filling, Turk Telekom added an unauthorized and illegal charge of 89 Turkish Lira to my mobile GSM line. This charge was added through the Playweez platform. I immediately stopped using the service, and I am now requesting a refund of the 89 TL that was deducted from my account. In addition, in the future, I do not want the Playweez application to send me any offers or advertisements of any kind. In the event that you fail to comply, I will initiate any and all necessary legal actions and proceedings. I would like it to be brought to your attention that I am requesting a refund of the 89 Turkish Lira charge.
I was recently surprised to discover an unauthorized charge of 109 Turkish Liras on my GSM line, which was registered under the number 05412625***. This fee was incurred as a result of an approval message and automatic code filling through the Playweez platform. I immediately stopped using the servi...
I am a Turk Telekom mobile customer. On November 18, 2023, I received an SMS with a password for the Playweez subscription sent to my phone, followed by another SMS confirming the initiation of the subscription a few minutes later. This transaction was carried out without my knowledge or consent. I ...
As a Türk Telekom mobile customer, on March 29, 2025, I received an SMS from 3699 containing a code related to a Playweez subscription, and just a few minutes later, I received another SMS confirming that the subscription had been activated. This transaction was carried out without my knowledge or c...
I am a Türk Telekom mobile customer. A subscription to Playweez via the number 3699 was activated without my knowledge. This is the first time I’ve ever heard of Playweez. I canceled the subscription by messaging the number 3699, but they informed me that I could still use the subscription service f...
The company Playweez initiated a subscription under my name through my Türk Telekom postpaid line, resulting in charges being added to my bill. When I contacted Türk Telekom, they informed me that while the subscription could be canceled, the refund would have to be processed by Playweez. I am reque...
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