Unauthorized Charges by Playweez: Demanding a Refund


I was recently surprised to discover an unauthorized charge of 109 Turkish Liras on my GSM line, which was registered under the number 05412625***. This fee was incurred as a result of an approval message and automatic code filling through the Playweez platform. I immediately stopped using the service because I had never agreed to such charges. I demand that the 109TL deducted from my account be refunded in full. Furthermore, I would like to state unequivocally that I do not wish to receive any future offers or advertisements from the Playweez application. If you do not comply, I will take whatever legal action is necessary. It is critical that the 109 Turkish Liras deducted be refunded as soon as possible. Your patience and prompt resolution of this issue are greatly appreciated.


I am a Turk Telekom mobile customer. On November 18, 2023, I received an SMS with a password for the Playweez subscription sent to my phone, followed by another SMS confirming the initiation of the subscription a few minutes later. This transaction was carried out without my knowledge or consent. I ...

As a Türk Telekom mobile customer, on March 29, 2025, I received an SMS from 3699 containing a code related to a Playweez subscription, and just a few minutes later, I received another SMS confirming that the subscription had been activated. This transaction was carried out without my knowledge or c...

I am a Türk Telekom mobile customer. A subscription to Playweez via the number 3699 was activated without my knowledge. This is the first time I’ve ever heard of Playweez. I canceled the subscription by messaging the number 3699, but they informed me that I could still use the subscription service f...

I am a Türk Telekom mobile customer, and I recently discovered an unauthorised subscription to Playweez on my line, 5534****35. I was completely unaware of Playweez prior to this, which makes it evident that this subscription was initiated without my knowledge or approval. I promptly asked to cancel...
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