I recently purchased an Airfryer from Philips Cepa Store, but was completely disappointed by the experience. On the second day, I tried to return the product which I hadn't even opened, but was met with hostile and uncooperative employees. They refused to take the product back and even insulted me, stating that I should have thought better before buying. To my shock, I later found out that the store employee had misled me about the product, trying to sell me a lower model by denigrating the upper one. This left a bad taste in my mouth and I felt like I was taken advantage of. I was treated so poorly that I had to leave the product in the store and leave, which is not what I had expected from a well-known brand like Philips. I am well aware of my rights as a consumer and am considering taking this issue to the judiciary if necessary. I strongly advise others to stay away from this business and its employees who clearly do not value their customers. This experience has completely ruined the joy of buying a new product for me.
Unboxing my Philips Airfryer revealed an unpleasant surprise. I eagerly turned it on the day it arrived, only to discover that it did not heat up at all. Instead, it makes a constant motor noise before shutting down. Regardless of whether I set it for 5 or 10 minutes, it cycles between working and s...
I purchased the Philips Airfryer HD9252, and after only three uses, rust appeared within 15 days. When I called Philips customer service at the number ending in 7445, I received careless responses that led me astray. The employee there responded mockingly, with no interest in resolving the issue. I ...
I was excited to use it at first, and I enjoyed how it cooked my meals. When it broke down after only a few months of use, my love rapidly turned to frustration. I had to go through so much hassle to get it serviced, and when I got it back, there was a warp in the drawer and it was leaking steam. Th...
I bought a Philips Airfryer, anticipating a reliable and top-notch product. Unfortunately, the inner basket developed rust after just a brief period of regular use. When I reached out to customer service, they insisted it was a case of "user error" and declined to honour the warranty for the issue. ...
I'm incredibly frustrated with my recent purchase from the Philips online store. It has been 20 days, and my order still hasn't arrived. The product was sent to the courier, but it was returned for some reason. I provided my workplace address, which receives packages from the same courier almost eve...
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