I'm incredibly frustrated with my recent purchase from the Philips online store. It has been 20 days, and my order still hasn't arrived. The product was sent to the courier, but it was returned for some reason. I provided my workplace address, which receives packages from the same courier almost every day. The delivery person left a note claiming they couldn't deliver the package, causing it to be sent back. When I contacted customer service, the representatives were extremely rude and unwilling to assist me. They lacked basic courtesy. I ended up arguing with them over the phone. Their only solution was to cancel the order if I wanted. They absolutely refused to be helpful. From now on, I'll be extra cautious when considering Philips products, and I won't recommend them to my friends and family.
Philips cordless vacuum that I purchased on March 19th stopped charging and displayed an error message. I took it to the service center at Forum Media Market in Izmir Bornova, where they sent it to the repair center for 21 days. When it was returned to me on April 15th, the charging adapter was miss...
I recently bought a 5-in-1 hair styler from Philips and got it on May 25, 2023. I decided to call the number listed on their website since it was already after 6:00 PM. To my surprise, they told me that I couldn't return the product because I had opened the shipping package. But how could I judge th...
The Philips Lumea BRI 9500 epilator I purchased from Teknosa was sold to me as defective due to a manufacturing issue. When I selected my skin type and pressed the "OK" button, I noticed that the device did not fire and the orange light kept blinking. I then delivered the product to the Philips tech...
I had always thought of Philips as a reliable company, which is why I bought a robot vacuum from them. My experience, however, has been far from satisfactory. The vacuum broke down after only two months of use. I took it to their service center, only to have it returned saying it was fine, with no a...
On 16.01.2023, I purchased a new Philips Ambilight TV from Media Markt, but it was discovered to be defective during installation on 20.01.2023, and it was returned to headquarters for replacement. It has been 21 working days since then, and I have received no information about the replacement from ...
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