I purchased the Philips Airfryer HD9252, and after only three uses, rust appeared within 15 days. When I called Philips customer service at the number ending in 7445, I received careless responses that led me astray. The employee there responded mockingly, with no interest in resolving the issue. I pointed out that using rust-prone materials in a food-cooking product is against the law, but they remained deafeningly silent. Please send competent representatives. If you can't stand behind your materials, don't mislead people over the phone. What am I supposed to do with this product? Is it safe to cook food in rusted equipment? They refer me to the authorized service center, which speaks gibberish and requests that I bring it there. I can't believe a reputable brand like Philips would act in this manner. You should never jeopardize human health in this way. I'll present your product to the Arbitration Committee, and I'll provide photos as proof.
I bought a Philips Airfryer, anticipating a reliable and top-notch product. Unfortunately, the inner basket developed rust after just a brief period of regular use. When I reached out to customer service, they insisted it was a case of "user error" and declined to honour the warranty for the issue. ...
Dear Philips Customer Service,I'm writing to express my dissatisfaction with the Philips HD9255/60 Airfryer basket that I purchased from Turkey. Unfortunately, the Teflon coating of the basket peeled off within just one year, and rust has developed in the basket. I want to emphasize that I followed ...
On January 25, 2024, I bought a Philips HD9257 XL model air fryer from the Teknosa store. I've tried making fried potatoes in the air fryer several times, but they never seem to cook through. After many attempts, I have not been successful in cooking. I brought the product to the Teknosa store for s...
Unboxing my Philips Airfryer revealed an unpleasant surprise. I eagerly turned it on the day it arrived, only to discover that it did not heat up at all. Instead, it makes a constant motor noise before shutting down. Regardless of whether I set it for 5 or 10 minutes, it cycles between working and s...
I recently purchased an Airfryer from Philips Cepa Store, but was completely disappointed by the experience. On the second day, I tried to return the product which I hadn't even opened, but was met with hostile and uncooperative employees. They refused to take the product back and even insulted me, ...
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