If Personality.co took money from your card without your permission or clear notice, you should contact your bank or card issuer right away to report the charge as unauthorized and ask them to open a dispute or chargeback.
If you don't agree with the charge, you can tell your bank within about 60 days of it showing on your statement. They will look into it, possibly refunding your money and contacting the seller while they do so.
At the same time, try to show Personality.co support that you didn't agree to regular billing and ask for both a cancellation and a refund.
Some customers have said that subscriptions charge them without warning and that the billing practices are hard to understand.
If the company doesn't reply or refuses to give you your money back, you could file a complaint on Xolvie to try to get things sorted out.
Related Complaints
Personality.co Charges Unauthorized $34 Subscription Fee After One-Time Purchase

I used the Personality.co website on July 9, 2026, and authorized a single, one-time transaction of $1.93. At no point d...id I accept a subscription or consent to recurring payments. However, on July 16, 2026, I discovered that an unauthorized subscription fee of $34 was charged to my Halkbank card w...
Personality.co Took A Year Of Fees And Refused To Refund!

About a year ago, I purchased what was clearly presented as a one-time personality test report from Personality.co. With...out my explicit consent, my card was quietly enrolled into a recurring “7‑day full‑access membership for $1.95, which automatically renews to $29.95 every four weeks unless cancele...
Refund Request For Unauthorized Subscription From Personality.co

I am writing regarding an unauthorized recurring charge of 1,292.72 THB made on June 11, 2026 by Personality.co / PERSON...ALITY.CO SOFIA BGR through my TrueMoney wallet in Thailand. I only agreed to a one‑time payment for access to my personality test results on your website and was not clearly inform...
Refund Request From Personality.co
On 6 June 2026, an amount of RM159 was charged to my RHB Bank card via Apple Pay by personality.co for a depression test..., even though I did not purchase this service or authorize any such transaction. After noticing this unauthorized charge, I contacted RHB Bank, and they informed me that the transa...
Immediate Cancellation Of Personality.co Subscription

I recently noticed that Personality.co attempted to charge me £39.90 on my HSBC debit card as a subscription, even thoug...h I do not have an account or active subscription with them. In the past, I only paid a one‑time fee to receive a report, and I never agreed to or knowingly started any recurring p...
Personality.co Charged My Card Without Clear Subscription Consent
I am writing regarding an unauthorized charge made by personality.co to my credit card and to request a full refund of t...his amount. On 2026-05-05, I paid only for an ADHD test analysis on personality.co. I did not order any additional product and I did not agree to any subscription or recurring paym...
Personality Test Website Attempts Unauthorized $110 Recurring Charges After $2 Purchase

On May 3, 2026, I purchased a personality test on the company's website for $2. The terms clearly stated that this price... included one week of free access to courses and seminars. However, I was never informed of any additional fees, subscriptions, or high-value recurring charges beyond this, nor did...
I Face Personality.co Hidden Subscription Charges and Request €79.90 Refund

I purchased a one-time personality test on the website https://personality.co/ for €1.95, believing it to be a single, n...on-recurring payment. At no point was I clearly informed that I was subscribing to any membership or recurring service, nor did I knowingly consent to such a subscription. Despite ...
Personality.co Unauthorized Charge After Test

I recently completed a personality test on the website Personality.co, for which I was charged €1.95 on Monday 23rd via ...my PostePay card. I accepted this small payment only for the one-time test and I was not informed of, nor did I request or accept, any kind of subscription or recurring service. De...
Personality.co Fraudulent Reoccurring Charges

I agreed to pay $1.95 to Personality.co for what was advertised as a free personality test. At no point did I knowingly ...agree to a recurring subscription or monthly membership. After reviewing my bank statements, I discovered that I have been charged $29.95 every month from August 1st to March 30th ...
Unauthorised Charges From Personality.co
I have been experiencing a serious issue with my Personality.co subscription, which was renewed automatically without my... consent, and also charged incorrectly. Despite this, I have not received any satisfactory response from the company so far. My subscription was auto-renewed and charged on 24 Janu...
I Want To Unsubscribe From Personality.co

I am writing regarding an unauthorized attempted charge from personality.co for Rs. 8901. I only made a one-time payment... in the past for a single test and never subscribed to any ongoing plan or recurring service. Despite this, personality.co has recently tried to charge me Rs. 8901 without my conse...
Perconality.co Unauthorized Charge From My Bank Card
I am filing a complaint about an unauthorized charge made by Perconality.co to my bank card. I did not register on this ...site, I did not subscribe to any service, and I did not give my consent for any payment. On 25 December 2025 at 19:19, 14,995 Kazakhstani tenge were withdrawn from my Kaspi Bank ca...
Personalty Co Made Unauthorized Charges on My Virtual Card After Instagram Test

I took a personality test through a company called Personalty Co on Instagram. They told me they would send my test resu...lts and requested a payment of approximately $1, which I paid using my İş Bank virtual card. However, afterward, I noticed that the remaining balance of about $2 on my virtual card...
Personality.co Charged Me $31 Without Consent After a Personality Test

About three months ago, I took the 16-personality test on Personality.co and paid approximately $2 in order to view my r...esults. However, on October 30, 2025, an additional charge of $31 was taken from my Papara account without my knowledge or consent. I never requested any subscription, and there is...
Personality.co Charged Me $31 Without Showing the Membership Price

On September 21, 2025, I purchased a monthly membership through Personality.co. During the purchase process, no price in...formation was displayed, and there was no option shown to cancel the membership. Although the website stated that users would have a one-week cancellation right, the cancellation p...