Personality.co Charges Unauthorized $27 Fee After Offering Low-Cost Online Test
I took a short personality test on the website Personality.co. Prior to taking the test, I only saw a fee notice of around $0.55 displayed on the screen, and I completed the transaction assuming that was the only charge. I was not presented with any clear disclosure, agreement, or consent text regarding an additional membership, subscription, or higher fee.
However, on February 18, 2026, I noticed that $27 was charged to my Bonus Virtual Mastercard without my knowledge or consent. This amount was never disclosed to me beforehand, nor was my authorization obtained. To date, I have not yet contacted my bank or Personality.co regarding this issue, nor have I canceled my card, but I urgently want the necessary steps taken to ensure this transaction is not repeated.
I demand that the $27 deducted without my knowledge or permission be refunded to my card as soon as possible, and that any membership or contract details used as a basis for this charge be clearly provided to me in writing.