When I tried to cancel my tickets with Pegasus Airlines one day before the flight, I had a terrible time. They couldn't cancel the trip through their system, but they told me they would make a request and the trip would be canceled. But it's been a week of suffering, and the cancellation still hasn't been taken care of. They called me once and said the line was busy. They didn't call back. Customer service is very unhelpful and doesn't know how to solve problems. This whole mess shouldn't have gone on for so long; it should have been over by now. It's really a letdown. I would strongly advise anyone not to use their services. Pegasus Airlines not recommended!
Unfortunately, I had to write this review after a recent bad experience with Pegasus Airlines. I bought my ticket a week ago and was eagerly anticipating takeoff. However, to my utter surprise, my ticket had been canceled and the fee refunded when I checked in on the final day. And to make matters w...
I experienced a significant setback with Pegasus Airlines' connecting flights. One of our flights was delayed, causing us to miss our international connection. We arrived at the airport just as the plane was taking off, unable to reach the gate in time. This marks the third and final time my family ...
I bought a plane ticket from Pegasus, and on the ticket, it said that the plane would leave at 8:30. We got there at 8:15, and the plane hadn't taken off yet. They hadn't even collected the boarding stairs. But still, the people working at the gate wouldn't allow us to get on the plane. No matter ho...
My Pegasus Airlines flight from Kayseri to Sabiha Gökçen was delayed by 1 hour and 45 minutes, just 20 minutes before takeoff, with no prior notice. I approached airport personnel and explained the gravity of my situation, as well as how they could help me. "You'll get to Istanbul when your plane ar...
Pegasus provides zero quality care and attention to customers and ignores their demands. When we were late for our flight, we paid the difference at the box office. They requested cash, which we provided, but the staff failed to process the transaction correctly. As a result, we couldn't see the tic...
Comments