1
Ali is completely dissatisfied with the result

Pegasus Airlines Ticket Cancellation Delay and Incompetent Customer Service

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June 22, 2023 6:01 pm
135

When I tried to cancel my tickets with Pegasus Airlines one day before the flight, I had a terrible time. They couldn't cancel the trip through their system, but they told me they would make a request and the trip would be canceled. But it's been a week of suffering, and the cancellation still hasn't been taken care of. They called me once and said the line was busy. They didn't call back. Customer service is very unhelpful and doesn't know how to solve problems. This whole mess shouldn't have gone on for so long; it should have been over by now. It's really a letdown. I would strongly advise anyone not to use their services. Pegasus Airlines not recommended!

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