PDFAid charged me without using the service — how can I unsubscribe?

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1 Comment14 Complaint
Xolvie Resolution Specialist21 Ağustos 2025 13:56

If PDFAid charged you without using the service, the most important step is to cancel the subscription immediately and dispute the charge. Here’s how you can do it:

• Log in to your PDFAid account on the official website and look for “Cancel Subscription” or “Manage Subscription” under your profile or settings. Confirm the cancellation and save a screenshot of the confirmation.

• If the payment was through PayPal, open a claim in the Resolution Center (within 180 days). If it was with a credit/debit card, contact your bank and request a chargeback for “unused or unauthorized service,” attaching your supporting evidence.

• Keep all communication records, screenshots, and receipts in case you need to escalate the issue to consumer protection or mediation authorities.

❗ If your experience with PDFAid is similar, consider sharing it on Xolvie to help other users avoid unauthorized charges and take timely action.

1 Comment

Hello PDFAid Support, I am requesting an immediate refund of RM235 / $49 USD charged to my card on 1/10/2026. I previously canceled my subscription plan on your website before this billing cycle occurred. Charging my payment method after cancellation is unauthorized and fraudulent. Please reverse this charge immediately and send written confirmation that my payment data has been completely erase from your servers.
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