Pdfaid Took Unauthorized Payment From My Credit Card

Hatice
Hatice
PDFAid
November 2, 2025 6:19 PM109

On November 2, 2025, at 12:48 PM, an amount of money was withdrawn from my Ziraat Bank account by SC pdfaid. However, I do not have any membership or service purchase associated with this transaction. The authorization code for the transaction is 664915.

I have not yet contacted customer service regarding this issue. I request an explanation as to why this charge occurred and through which service or membership it was processed, and I also request that the withdrawn amount be refunded to my account.

I kindly ask that this issue be resolved as soon as possible.

PDFAid
November 30, 2025 5:57 PM (27 days after complaint)

Hello, Thank you for your feedback. We understand the situation you have experienced and our team will be happy to review your transaction in detail and provide you with the necessary information. Please contact us directly, we would be happy to assist you. Best, David, pdfaid Support

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