I used the Cleanup app only for its free trial. I never purchased or authorized any paid subscription, yet my account wa...s upgraded to Pro and I was charged repeatedly. Between July 1 and August 5, $12 was charged from my Ziraat Bank card every week without my knowledge or authorization. I was not ev
I downloaded the “Cleanup Phone Storage Cleaner” app through the App Store because I trusted the statement that it offer...ed a one-week free trial. I understood that I would be able to cancel the subscription after the free trial if I did not want to continue, and that I would only be charged if I did
In April 2026, I was charged a total of five times, $7 each time, from my Halkbank Paraf credit card through an app call...ed Cleanup, without my knowledge or authorization. After downloading the app, I realized that it was a paid service and immediately deleted it. Despite the fact that I did not take
I am using the application “Cleanup: Phone Storage Cleaner” on my Xiaomi 13 T Pro, and I was charged before the due date.... On 18.01.2026, an amount of ₺354,99 was withdrawn from my account earlier than expected for this service. After noticing this early payment, I applied for a refund, but I have no
On January 15, 2026, I installed an app called “Cleanup: Clean Storage Space” from the App Store on my iPhone in order t...o try the free trial. To access the free trial, I only tapped twice, after which the app was installed. At no point was I asked to approve a payment, enter card details, provide a
I came across an advertisement for an app called “AI Cleanup” in the YouTube app. When I accidentally tapped on it, I re...ceived a warning claiming that all my photos and data would be deleted if I did not install the app within one minute. This message pressured me into continuing. After that, even
I do not know how or in what way I subscribed to the Cleanup Photo Cleaner app. On September 2, 2024, even though I neve...r used the app, two separate charges were made to my credit card without my knowledge. Charges of approximately $5 and $7 were taken after my card number was somehow obtained. I c
