On November 14, a charge was made to my Garanti Bank credit card by Pdfaid without my consent. I did not authorize any membership or payment. This is the first time I have encountered such a situation, and I am having difficulty understanding how this transaction could occur without my approval.
I have not yet contacted Pdfaid customer support. I request that the unauthorized charge withdrawn from my card be refunded to me as soon as possible. I also expect the necessary measures to be taken to ensure that such an incident does not happen again.
On October 2, 2025, a charge of ₺2,099 was made without my authorization on my Garanti Bank credit card through the PDF Guru website. I have only ever used the free plan and never started or approved any paid subscription. This transaction occurred completely without my knowledge or consent. I have...
Between September 23 and September 28, 2025, a total of $100 (two separate charges of $50 each) was withdrawn from my Garanti Bank card ending in 6014 for the PDF Guru service without my knowledge or consent. I had only previously made a one-time payment of $1 for a document conversion, and I have n...
On August 7, I used my credit card to make a one-time payment of ₺45 on Pdfaid in order to use their document editing service. I expected this to be a single transaction only. However, immediately after completing the process, I discovered that an additional ₺999 was withdrawn from my account withou...
On April 16, 2025, I purchased a one-time service from the Pdfaid website and paid ₺79. During the payment process, I could clearly see the subscription package prices, but I never signed up for any membership. To be extra cautious, I even used my Garanti Bank debit card, which I rarely use and only...
On October 31, 2025, a charge of 23 USD was withdrawn from my credit card under the name pdfaid without my knowledge. I have no information about what service or transaction this payment was for, and I do not remember ever signing up for pdfaid. I do not have a receipt or transaction number, and I c...
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