I Face Unauthorized 1000 TL Charge From PDFAid On My Ziraat Bank Card

July 8, 2025 2:48 PM51

On June 25, 2025, at 00:06, a transaction was made on my Ziraat Bank credit card under the name of PDFAid without my knowledge or consent. This transaction was not authorized by me in any way. I am once again stressing that this issue must be resolved immediately, and I request full details of this charge.

How can ₺1,000 be withdrawn from my account without my permission? If this problem is not resolved, I will escalate the matter and file official complaints with the relevant authorities. I urgently demand support and a full refund for this unauthorized withdrawal.

October 29, 2025 12:22 PM (3 months after complaint)

Hello, Thank you for sharing your feedback with us. We understand that an unexpected charge can be concerning. The subscription terms are clearly presented and your approval is requested before any payment process is completed. For a special review of your account and direct assistance, please contact our billing team directly. Best regards, Sophie, pdfaid Support

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