I Face Unauthorized ₺1999 Credit Card Charge From PDFAid Without My Approval

Bertan
July 16, 2025 7:41 PM81

On July 11, 2025, I was shocked to discover that ₺1999 was withdrawn from my credit card without my request or approval by PDFAid. I never authorized this payment, nor did I agree to any recurring or one-time charge of this amount. I only used the service briefly, and at no point did I give consent for such a high deduction.

This kind of unauthorized transaction is unacceptable and raises serious concerns about how PDFAid handles customer billing information. I immediately checked my records to make sure I hadn’t mistakenly subscribed to something, but there is no valid reason for this charge. No proper notification, explanation, or invoice was provided, leaving me completely frustrated.

I am demanding that PDFAid issue a full refund of the unauthorized ₺1999 charge immediately and confirm that my card details will not be misused again. If this issue is not resolved promptly, I am prepared to escalate the matter through legal channels and report it to consumer protection authorities. Customers should never have to face such unauthorized withdrawals.

1 Support
October 29, 2025 12:16 PM (3 months after complaint)

Hello, Thank you for sharing your feedback with us. We understand that an unexpected charge can be concerning. The subscription terms are clearly presented and your approval is requested before any payment process is completed. For a specific review of your account and direct assistance, please contact our billing team directly. They will be happy to assist you. Best regards, James, pdfaid Support

Comments

Similar Complaints

I Face Unauthorized ₺241 Charge From PDFSimpli After ₺19.99 Payment

Deniz
November 11, 2024 2:20 AM29

On October 15, I used PDFSimpli and paid ₺19.99 for what was supposed to be a simple, one-time service. I did not agree ...