I noticed that ₺999 was withdrawn from my deposit account on 01.12.2025 at 23:40, even though I have never subscribed to the PDFAid service. In my account activity, the transaction description appears as “Yds PDF.com” and it is clearly visible in my receipt. I have no information as to which subscription package I was allegedly included in, because I did not request or approve any such service. This transaction appears as a one-time withdrawal from my personal account and I did not receive any confirmation or information SMS/e-mail from the bank or from PDFAid before or during the transaction. I also have a screenshot of this unauthorized withdrawal as proof. Since I do not have a subscription, I do not accept that money has been withdrawn from my account without my consent. I request that the amount of ₺999 withdrawn from my account be urgently refunded to me and that any subscription or registration that may have been created in my name without my request be cancelled immediately. I kindly request that my complaint be handled urgently and that I be informed as soon as possible.
Even though I never subscribed to the PDFAid application, I discovered that 999 TL was withdrawn from my bank account. I have no information about any subscription plan I may have supposedly been enrolled in. The transaction description clearly shows “PDFAid,” and it appears on my bank slip. I live ...
I purchased a one-time service from Pdfaid for ₺49, and that payment was completed without any issues at the time. I made it very clear that I only wanted a single-use service, not a recurring subscription or membership. However, on August 2, 2025, I was shocked to discover that ₺1048 had been withd...
I previously made a one-time payment of ₺49 on Pdfaid to use their PDF converter service. That transaction was completed knowingly and with my approval. However, on August 9, 2025, I was shocked to discover that an additional ₺999 had been withdrawn from my card ending in 5189 without my knowledge o...
On July 20, 2025, I purchased a one-week membership from Pdfaid software by making a one-time payment of ₺49. I expected this to cover only the short-term service I chose. However, today I discovered that an additional ₺999 was withdrawn from my account without my consent, and an automatic subscript...
On April 16, 2025, I purchased a one-time service from the Pdfaid website and paid ₺79. During the payment process, I could clearly see the subscription package prices, but I never signed up for any membership. To be extra cautious, I even used my Garanti Bank debit card, which I rarely use and only...
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