5
Resolved

PDFAid Wrongfully Withdrew Funds Without My Consent

Gunta
PDFAid
August 21, 2025 7:02 PM153

PDFAid wrongfully withdrew funds without my consent after I used only a one-time service. I do not even have an account created with them, yet they charged me €49 for nothing. I definitely did not use any kind of monthly subscription, especially since there was already a payment of €1.95 for the one-time service.

PDFAid
January 20 6:02 PM (5 months after complaint)

Hello, Thank you for your feedback! We understand your concern and take such situations seriously. Charges and terms are shown during the process, though they can sometimes be missed. Please reach out to our support team so we can review your case and help resolve this properly. Best, David, PDFAid Support

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