I Face Unauthorized Payment by PDF Guru Despite Not Using App

Yücel
Yücel
PDF Guru
October 7, 2025 6:38 AM84

On October 3, 2025, a ₺2,099 charge was made without my permission from my İş Bank debit card by an app called PDF Guru. Although I had used the app before, I never received any notice or approval request about such a payment being made. I am no longer using the app, and it is not even installed on my device.

The transaction was made under the name Yücel A*. I request a full refund of the ₺2,099 that was withdrawn without authorization and ask that my issue be resolved as quickly as possible.

This charge was made without my knowledge or consent, and I expect an immediate refund and assurance that such unauthorized payments will not happen again.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I discovered international charges from PDF Guru, how can I reverse them?

10 Complaint

My card received a charge from PDF Guru that I didn’t authorize, how can I dispute it?

84 Complaint

Similar Complaints

I Face PDF Guru Charging Users Automatically Without Confirmation

Elif
Elif
PDF Guru
October 4, 2025 1:58 AM106

On September 30, 2025, ₺2,099 was charged to my card without my permission by the PDF Guru mobile app. This payment was ...

I Experience Unauthorized ₺2000 Withdrawal by PDF Guru Without My Consent

Gamze
Gamze
PDF Guru
August 7, 2025 7:32 PM47

On August 2, 2025, an online withdrawal of ₺2000 was made from my İş Bankası debit card through PDF Guru without my know...

I Face Unauthorized Payment on Bank Card by PDF Guru

Ayşenur
Ayşenur
PDF Guru
October 7, 2025 4:07 PM119

On October 2, 2025, a charge of ₺2,099 was made without my authorization on my Garanti Bank credit card through the PDF ...

PDF Guru Charged Without My Consent After a One-Time Payment Last Year

Gülden
Gülden
PDF Guru
October 10, 2025 6:19 PM129

Last year, I made a one-time payment of 59.00 TL on the PDF Guru website, and my card details were saved during that tra...