On October 3, 2025, a ₺2,099 charge was made without my permission from my İş Bank debit card by an app called PDF Guru. Although I had used the app before, I never received any notice or approval request about such a payment being made. I am no longer using the app, and it is not even installed on my device.
The transaction was made under the name Yücel A*. I request a full refund of the ₺2,099 that was withdrawn without authorization and ask that my issue be resolved as quickly as possible.
This charge was made without my knowledge or consent, and I expect an immediate refund and assurance that such unauthorized payments will not happen again.
On September 30, 2025, I noticed a ₺2,099 charge made by the PDF Guru app on my bank card without my permission or authorization. I had used the app on my iOS device only once, for a single payment, and I never started any subscription or auto-renewal. I also have proof of payment and purchase histo...
On September 30, 2025, ₺2,099 was charged to my card without my permission by the PDF Guru mobile app. This payment was taken for a subscription I never authorized or knowingly started. My transaction number is 228896, and I’ve since learned that other users have faced the same issue. As soon as I ...
On August 2, 2025, an online withdrawal of ₺2000 was made from my İş Bankası debit card through PDF Guru without my knowledge or approval. I did not authorize this payment, nor did I ever agree to share my card details for future use. As soon as I noticed the transaction, I immediately called custom...
On October 2, 2025, a charge of ₺2,099 was made without my authorization on my Garanti Bank credit card through the PDF Guru website. I have only ever used the free plan and never started or approved any paid subscription. This transaction occurred completely without my knowledge or consent. I have...
Last year, I made a one-time payment of 59.00 TL on the PDF Guru website, and my card details were saved during that transaction. However, in October 2025, I discovered that 2,099 TL had been withdrawn from my credit card without my consent or any prior notification. I did not receive any email, SMS...
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