On November 19, I noticed an authorization charge of $45 made on my Ziraat Bank credit card by a company called “sa Support PDF Guru”, without my knowledge or approval. I did not sign up for any membership, did not use any services, and did not knowingly provide my card information to this company.
The transaction is currently listed as a pending authorization and was carried out completely without my consent. Therefore, I am requesting that this unauthorized authorization be cancelled and that the $45 USD be refunded to my card/account immediately.
I ask that my issue be resolved urgently, that I receive written or phone confirmation, and that the necessary checks be made to ensure that no similar unauthorized transaction occurs again.
On September 20, 2025, and August 30, 2025, a total of $38 (two separate unauthorized charges) was withdrawn from my Ziraat Bank Bankkart Genç card by a website called PDF Guru, without my knowledge or consent. I have never signed up for this site, never used any of its services or trial versions, a...
Even though I have never subscribed to or registered with PDF Guru, I recently discovered that unauthorized payments have been withdrawn from my credi...
On December 9, 2025, at 10:35 PM, an amount of $43 USD was charged to my Ziraat Bank account by myiq.com, even though I never gave any consent, authorization, or prior approval. I did not start any subscription, make any purchase, or receive any notification by SMS or email regarding this charge. A...
On June 25, 2025, at 00:06, a transaction was made on my Ziraat Bank credit card under the name of PDFAid without my knowledge or consent. This transaction was not authorized by me in any way. I am once again stressing that this issue must be resolved immediately, and I request full details of this ...
On October 28, 2025, I made a payment for a document translation as part of the PDF Guru membership package. However, shortly after that transaction, an additional unauthorized charge of $50 was made from my bank card without my knowledge or consent. I had no request or intention to purchase any add...
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