PDF Guru Unauthorized Charge on Debit Card — How to Get a Refund

Hatice
Hatice
PDF Guru
October 30, 2025 7:41 PM141

On September 20, 2025, and August 30, 2025, a total of $38 (two separate unauthorized charges) was withdrawn from my Ziraat Bank Bankkart Genç card by a website called PDF Guru, without my knowledge or consent. I have never signed up for this site, never used any of its services or trial versions, and never gave authorization for these transactions.

When I discovered the issue, I immediately contacted my bank, and my card was temporarily canceled. However, so far I have not received any refund or resolution from either PDF Guru or the bank. I have receipts and transaction records as proof of the unauthorized withdrawals.

As a student, I’ve been financially impacted by these unauthorized charges. I request that the amount withdrawn without my consent be refunded to my account as soon as possible.

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