On August 12, 2025, an amount of ₺2099 was charged to my credit card without my authorization. The transaction was processed through the website https://pdfguru.com as a one-time payment. I never subscribed to any service, and I never gave consent for this charge. My customer reference number for this payment is 5224****29**.
Immediately after noticing the charge, I contacted PDF Guru customer service via email. However, I received no refund, and the company did not provide a solution. This kind of unauthorized billing is unacceptable and has caused unnecessary stress and financial inconvenience. A reputable digital service should not withdraw money without explicit approval from its users.
I am demanding that PDF Guru immediately review this case, cancel the unauthorized transaction, and refund the full ₺2099 amount back to my account without further delay. Consumers deserve transparency, accountability, and protection against unauthorized online charges. I expect this issue to be resolved promptly.
Last year, I made a one-time payment of 59.00 TL on the PDF Guru website, and my card details were saved during that transaction. However, in October 2025, I discovered that 2,099 TL had been withdrawn from my credit card without my consent or any prior notification. I did not receive any email, SMS...
On September 30, 2025, ₺2,099 was charged to my card without my permission by the PDF Guru mobile app. This payment was taken for a subscription I never authorized or knowingly started. My transaction number is 228896, and I’ve since learned that other users have faced the same issue. As soon as I ...
On September 30, 2025, I noticed a ₺2,099 charge made by the PDF Guru app on my bank card without my permission or authorization. I had used the app on my iOS device only once, for a single payment, and I never started any subscription or auto-renewal. I also have proof of payment and purchase histo...
On October 2, 2025, a charge of ₺2,099 was made without my authorization on my Garanti Bank credit card through the PDF Guru website. I have only ever used the free plan and never started or approved any paid subscription. This transaction occurred completely without my knowledge or consent. I have...
On September 24, 2025, an amount of ₺2,099 was charged to my bank card without my knowledge or consent by a service called sa Support PDF Guru. Previously, I had only used the service once to convert a document for ₺59, and I never started any membership or subscription, nor did I receive any contra...
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