It usually takes up to 5 business days to get paid through Payoneer, excluding Saturdays, Sundays, and bank holidays. If you were expecting a local bank transfer payment that hasn't shown up, here are some things to think about:
• Compatibility with Receiving Accounts: Most of Payoneer's receiving accounts do not accept wire transfer payments. It's important to check Payoneer's website to see what kinds of bank transfers are accepted for each currency.
• Payment Decline for Unauthorized Initiators: Receiving accounts don't usually accept payments from people or people who aren't authorized to make payments. Payments from these kinds of sources can be turned down and sent back to the person who sent them within 7 business days.
•
The payment should be in your Payoneer account now, but it might not show up in your balance yet. Here are some things to try:
• Payment Review: When Payoneer receives a payment, it checks it over first before adding it to your account. This review process is meant to make sure that security and compliance are met.
• Need for Additional Information: Payoneer may need more information in some situations in order to approve the payment. In your Payoneer account, go to the Settings menu and look for the Verification Center. This is where you can see any requests for information or documents that are still open.
• Time It Takes to Verify: Payments are reviewed as soon as possible, but the process could take up to three business days. We appreciate your patience during this time.
• Verification of Bank Account: If your bank account is still being checked, payments may be held until the process is finished. This could mean waiting for your answer to a request or going over the information in your account.
• Information for Ultimate Beneficial Owners (UBOs): Payoneer may ask for information about the ultimate beneficial owners (UBOs) of your business. Someone will ask for this, and it will show up in the Verification Center. You might also get an email about it. Giving this information right away is very important if you want to avoid delays in getting paid. The Payoneer FAQ can help you figure out how to give UBO information.
Have more to contribute? We'd love to hear from you in the comments.
Related Complaints
Payoneer Closed My Business Account Without Reason — $1,000 Stuck in eBay Payments

I own a corporate e-commerce business that has been operating since 2021, selling products internationally. My eBay store has been active for about two years, and as you know, Payoneer is the only platform that allows sellers in Turkey to receive eBay payments. Unfortunately, there is no real custom...
Payoneer Refund Delay - Closed Receiving Account
It’s been over four months since I haven’t received my refund. Payoneer closed my receiving account, and my €405 got stuck in their bank because, for some reason, they couldn’t refund it to PayPal. I’ve been waiting for four months, and I would like to finally receive my refund. I’m never going to u...
Payoneer Transfer Problem — €499 Missing, No Customer Representative

On October 3, 2025, I initiated a transfer of €499 from my Payoneer account to my personal bank account under transaction ID 896542540. However, even after more than a full day has passed, the funds have not been sent. I requested to cancel the transaction, but that was not possible either. During ...
Payoneer Transfer Delay — $277.05 Still Missing From Account

On October 2, 2025, at 11:00 AM, I was expecting my first payment of $277.05 to arrive in my Payoneer account, but the payment never reached my account. There are no alerts, pending transactions, or error messages visible on my dashboard. The transaction ID is 895846099. I tried to contact Payoneer...
I Face a Blocked Payoneer Account Due to Ongoing "Receiving Account Survey" Error

Dear Payoneer Support Team, Client ID: 97912834 Since July 22, 2025, I’ve been experiencing a critical issue with my Payoneer account. A persistent error labeled "Receiving Account Survey Under Review" is preventing me from conducting any transactions. Additionally, I receive the following warning...
I Face a Missing Payoneer Transfer Even Though It Shows as Completed
Dear Payoneer Support Team, Client ID: 97912834 I made a transfer from my Payoneer account, and the transaction status shows as “Completed” on your platform. However, the funds have still not been deposited into my Akbank account, and it has now been over three full days. This delay is unacceptabl...
I Face a Delayed ₺352 USD Withdrawal from My Payoneer Account Despite Prior Reliability

I submitted a withdrawal request from my Payoneer account yesterday for $352, and as of now, the funds have still not arrived in my local bank account. This is highly unusual for me — every previous withdrawal I’ve made through Payoneer has been processed on the same day, without any delay. This ti...
I Face a Missing Money Transfer from Payoneer That Shows as Completed for Over a Week

It has now been over a week since my Payoneer transfer has been marked as “completed,” yet no funds have arrived in my bank account. I’ve checked with my bank multiple times, and it’s clear that the issue lies on Payoneer’s end, not theirs. Despite the system saying the money was deposited, the fund...
I Report Payoneer Payment Delay; Funds Not Received After 5 Business Days

Despite numerous successful payments in the past, my latest Payoneer payment has not been deposited into my account, even after 5 business days. I have checked the transaction status on Payoneer, and it indicates that the "transaction is complete," yet the funds have not appeared in my bank account....
My Payoneer Refund is Missing After Account Closure

I'm having a massive problem with the refund of my $500. After my Payoneer account was closed, a refund was supposedly sent from Amazon.com. However, now Amazon is claiming the payment was completed, while Payoneer is denying any knowledge of such a payment. I'm caught in the middle, and my $500 is ...
Payoneer Withdrawal Issue

I am experiencing the same issue as many others. I withdrew $5,34 from TikTok, intending to transfer it to my Turkish bank account, only to find out the minimum withdrawal limit is $50. When making the withdrawal, there was no warning about this requirement. Had I known, I would have used Papara ins...
I Withdrew Funds from Payoneer on June 9 but Still Haven’t Received Them
I withdrew funds from my Payoneer account on June 9, 2025 (Transaction ID: 9058**32), and although the status shows as “Completed,” the money has still not reached my bank account. This is not my first withdrawal—I’ve made one before, and it was processed quickly with no issues. That’s why I’m so co...
I Sent Money from Payoneer to Ziraat Bank but Haven’t Received It Yet

I transferred my funds from Payoneer to my Ziraat Bankası account and received the receipt, transaction number, and transfer confirmation just like usual. However, the money has not arrived in my bank account, even though everything on Payoneer’s side shows as completed. This isn’t my first time wi...
I Transferred $199 from Payoneer on June 8 But Still Haven’t Received It in My Bank
On June 8, I withdrew $199 from my Payoneer account to my local bank account. The platform marked the transfer as "completed," but as of now, no money has arrived in my bank account. This is the first time I’ve ever encountered such an issue, and it’s incredibly disappointing. Clearly, the problem ...
I Withdrew Money from Payoneer but Still Haven’t Received It

I made a withdrawal from my Payoneer account today with transaction number 848424968, and although over 3 hours have passed, the money has still not reached my bank account. This isn’t the first time I’ve experienced such a delay, and it’s becoming a serious concern. When users transfer funds, espe...
I Withdrew $140 from Payoneer on June 7 but the Money Still Hasn’t Reached My Account
On Saturday, June 7, I initiated a $140 withdrawal from my Payoneer account. The system shows that the money was successfully sent to my bank, but I have yet to receive anything in my account. This is not the first time I’ve dealt with these types of delays, and frankly, it’s beyond frustrating now....
Payoneer Marked My Withdrawal as Complete but I Haven’t Received the Money

On May 19, I submitted a withdrawal request from my Payoneer account. The system shows that the transaction—ID 839793987—has been completed and that t...
Payoneer Marked My Withdrawal as Approved but No Funds Reached My Bank Account
My withdrawal request with Payoneer ID 839887198 was marked as approved yesterday at 2 PM, but as of now, no funds have been deposited into my bank account. I’ve never experienced this kind of issue with Payoneer before, but this time, it’s causing serious concern and panic. I keep checking my bank...
Payoneer Approved My 150 AED Withdrawal But Money Hasn’t Reached My Account

Hello, I made a 150 AED withdrawal from Payoneer to my bank account. The transaction ID is 839946084 and the transfer number is 4366185018626671. The total amount withdrawn was ₺1545.55. Although the transaction status shows as approved, the funds have not been credited to my account. This is very ...
Payoneer Canceled My £750 Transfer – Money Still Missing After 3 Months

I transferred £750 to Payoneer, but the transaction was canceled, and the money never returned to my PayPal account. It has now been three months, and I still haven’t received my funds. Every time I submit a support request, I get different responses, but no real solution. Neither Payoneer nor PayP...
Unable to Withdraw Earnings from Shutterstock via Payoneer – Payment Not Received

I am unable to withdraw my earnings from Shutterstock. I successfully linked my Payoneer account, but the payment has not been transferred. I have no idea what is causing this issue or how to resolve it. I need to withdraw my funds this month, yet there is no update or explanation on why my payment...
Payoneer Withdrawal Completed but Funds Not Received
I recently initiated a withdrawal on Payoneer with transaction ID 791507069. While the system shows the transaction as "completed," the funds have not yet reached my account. I have been using Payoneer for a year now and have never encountered an issue like this before. This delay is extremely frus...
Payoneer Withdrawal Approved But Funds Not Received for Days

On January 9, I made a withdrawal through Payoneer, just like I always do. The transaction was marked as approved, yet I have not received my money fo...
Payment Delayed for Weeks on Payoneer, No Response from Support

I downloaded the Payoneer app and have been waiting weeks to receive my payment. Despite reaching out multiple times and submitting the required documents, there has been no resolution or even a positive response. My payment status still shows as "pending," with no explanation for the delay. I find...
I Withdrew Money from Payoneer but Funds Didn't Reach My Bank Account

Money was deposited into my Payoneer account, but it hasn't appeared in my bank account after I initiated a withdrawal. I tried to contact customer service for assistance, but since there is no contact number for Turkey, I couldn't reach anyone. I'm extremely frustrated because I don't understand wh...







