I have a dispute regarding a transaction on my Payoneer account, the issue remains unresolved. What steps can I take to ensure a resolution?

At the beginning of February 2026, around February 2, a payment of $41 USD was deposited into my Payoneer account. However, during the process of crediting the payment to my account, a disproportionate deduction of approximately $29 USD was taken, and only the remaining balance was transferred to my...

On January 15, 2026, I initiated a withdrawal of $76.25 from my Payoneer account to my USD account at Garanti Bank. Although the transaction status on Payoneer shows as “completed,” the funds have still not been credited to my Garanti Bank account. The reference number for this transaction is 93942...

Today, I made a $850 transfer through Payoneer to my old Enpara checking account IBAN, which is now closed. Because the IBAN is closed, the bank rejected the transaction and informed me that the amount was returned to the sender. However, the funds were not credited back to my Payoneer account, and ...

I own a corporate e-commerce business that has been operating since 2021, selling products internationally. My eBay store has been active for about two years, and as you know, Payoneer is the only platform that allows sellers in Turkey to receive eBay payments. Unfortunately, there is no real custom...

It’s been over four months since I haven’t received my refund. Payoneer closed my receiving account, and my €405 got stuck in their bank because, for some reason, they couldn’t refund it to PayPal. I’ve been waiting for four months, and I would like to finally receive my refund. I’m never going to u...

On October 3, 2025, I initiated a transfer of €499 from my Payoneer account to my personal bank account under transaction ID 896542540. However, even after more than a full day has passed, the funds have not been sent. I requested to cancel the transaction, but that was not possible either. During ...

On October 2, 2025, at 11:00 AM, I was expecting my first payment of $277.05 to arrive in my Payoneer account, but the payment never reached my account. There are no alerts, pending transactions, or error messages visible on my dashboard. The transaction ID is 895846099. I tried to contact Payoneer...

On September 4, 2025, I transferred $53 to my Payoneer virtual card account, and the payment was received successfully. However, before I could send the funds to my bank account, Payoneer deducted $51 without my consent, labeling it as an annual account and card fee. This charge was applied without...

Through the İş Bank mobile app, I attempted to send a payment of $132 for a product using Payoneer. However, during the transaction, I received a message saying “blocked due to security reasons,” and the transfer did not go through. I contacted customer service, but I was told that I needed to reac...

I started using the Payoneer mobile app in Adana and deposited money into my account for the first time. My balance showed $16, but since the withdrawal limit is $50, I was unable to withdraw any of my funds despite trying every possible method. Later, when I attempted to log in, I was presented wi...

Payoneer has suddenly placed a block on my account without providing any explanation. All of my documents are complete, verified, and up to date. Despite this, my access to the account has been restricted, and the funds inside are being held without any clear justification. When I contacted customer...

Dear Payoneer Support Team, Client ID: 97912834 I made a transfer from my Payoneer account, and the transaction status shows as “Completed” on your platform. However, the funds have still not been deposited into my Akbank account, and it has now been over three full days. This delay is unacceptabl...

I submitted a withdrawal request from my Payoneer account yesterday for $352, and as of now, the funds have still not arrived in my local bank account. This is highly unusual for me — every previous withdrawal I’ve made through Payoneer has been processed on the same day, without any delay. This ti...

It has now been over a week since my Payoneer transfer has been marked as “completed,” yet no funds have arrived in my bank account. I’ve checked with my bank multiple times, and it’s clear that the issue lies on Payoneer’s end, not theirs. Despite the system saying the money was deposited, the fund...

Despite numerous successful payments in the past, my latest Payoneer payment has not been deposited into my account, even after 5 business days. I have checked the transaction status on Payoneer, and it indicates that the "transaction is complete," yet the funds have not appeared in my bank account....

My Payoneer account, registered under Turkish ID number 165*****422, has been suspended and blocked. Immediately after receiving an international payment, my account was unexpectedly blocked. This sudden action by Payoneer is severely hindering my business operations, as I can no longer access or ma...

I'm having a massive problem with the refund of my $500. After my Payoneer account was closed, a refund was supposedly sent from Amazon.com. However, now Amazon is claiming the payment was completed, while Payoneer is denying any knowledge of such a payment. I'm caught in the middle, and my $500 is ...

I withdrew funds from my Payoneer account on June 9, 2025 (Transaction ID: 9058**32), and although the status shows as “Completed,” the money has still not reached my bank account. This is not my first withdrawal—I’ve made one before, and it was processed quickly with no issues. That’s why I’m so co...

I transferred my funds from Payoneer to my Ziraat Bankası account and received the receipt, transaction number, and transfer confirmation just like usual. However, the money has not arrived in my bank account, even though everything on Payoneer’s side shows as completed. This isn’t my first time wi...

On June 8, I withdrew $199 from my Payoneer account to my local bank account. The platform marked the transfer as "completed," but as of now, no money has arrived in my bank account. This is the first time I’ve ever encountered such an issue, and it’s incredibly disappointing. Clearly, the problem ...

I made a withdrawal from my Payoneer account today with transaction number 848424968, and although over 3 hours have passed, the money has still not reached my bank account. This isn’t the first time I’ve experienced such a delay, and it’s becoming a serious concern. When users transfer funds, espe...

On Saturday, June 7, I initiated a $140 withdrawal from my Payoneer account. The system shows that the money was successfully sent to my bank, but I have yet to receive anything in my account. This is not the first time I’ve dealt with these types of delays, and frankly, it’s beyond frustrating now....

My withdrawal request with Payoneer ID 839887198 was marked as approved yesterday at 2 PM, but as of now, no funds have been deposited into my bank account. I’ve never experienced this kind of issue with Payoneer before, but this time, it’s causing serious concern and panic. I keep checking my bank...